Can you trust the data behind your Software Asset Management?
Software Asset Management can provide valuable insight into software spend, usage and compliance. But there is one condition: the underlying data needs to be reliable.
For many organizations, that is where the real challenge begins.
Software and asset information is often distributed across different systems, processes and teams. When that information is incomplete or inconsistent, it becomes difficult to create a dependable view of the software estate, and even harder to make confident decisions based on it.
From visibility to control
An enterprise organization in the manufacturing industry faced this challenge while looking to mature its Software Asset Management capabilities. The goal was to gain greater control over software assets and move towards a more data-driven way of working.
Together with ITAM solutions, the organization developed a sustainable ServiceNow ITOM and SAM Pro capability designed to create greater visibility, stronger control and a more reliable foundation for decision-making.
The project delivered measurable business value, including 18% year-on-year savings on the software budget. But achieving that result involved more than implementing technology.
How did the organization approach the challenge, and what made the implementation successful?
Discover the complete customer journey, approach and results in the full case study.
