Technical Application Management
While SAM tooling does help you manage the applications within your IT landscape, managing the technical and functional aspects of your SAM tooling itself such as deployment, lifecycle management, utility management etc. is a time consuming and complicated process. However, it is an essential part of your SAM practise as without it, you have no means to provide SAM tooling to the right users and to ensure that the application is actually being used as intended and being kept up to date.
Would you like to take a more hands off approach to the operational task that is managing your SAM application? How would you like to reduce the time spent by you and your team checking for the latest updates/patches or tracking the usage and shelf life of your SAM tooling? If so, ITAM solutions’ technical application management service could be the answer to your application management challenges.
Once we have further analysed how you have deployed your application, the current workflows used to maintain it, and your desired support level and structure, our team of experience and certified specialists will ensure that your SAM application is available and works as intended. We will assist in-house engineers and take over application management, adjusting our approach as required while always keeping best practises in mind.
ITAM solutions will also track the maintenance process and provide periodic reports/advice regarding areas of improvement.
Technical Application Management
Partnering with Global Industry Leaders
Which added value do clients experience?
Our application management service is continuously improved via our lessons learnt from other clients and theoretical knowledge derived from industry best practises. This means that our clients can rest assured that their SAM application will be correctly configured, up to date, and available whenever required.
